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Our approach

NIFERA consultants are guided by strict protocols in terms of providing you with quality serves focussing on client needs and understanding these needs fully so we can develop tailor made solutions.

All NIFERA brokers and associates are guided by our Code of Conduct and work at the highest level of integrity.

We follow strict external complaints resolution guidelines so you can be assured you will receive value from any interaction with your personal NIFERA consultant. All

NIFERA consultants are covered under the Credit Ombudsman Service which is a dispute resolution scheme that assists consumers to resolve complaints with their financial services providers. Although we have had no reason to utilise this service, it is available to resolve any disputes that may not be resolved internally.

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